INTEGRATION WITH CRM, ERP

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INTEGRATION WITH CRM, ERP

In collaboration with our solutions and technology partners, we offer convenient solutions for e-commerce.

In business world, there is no longer suitable for the operation of separate software as stand-alone solutions where there not have communication between the various systems in order to ensure a consistent mapping of business processes in the enterprise.

CPS Gmb offers solutions to address this injustice. Our system must meet various requirements. First, scalability is an important prerequisite for the application to be able to grow together with the group requirements. Furthermore, these solutions work as well as they connect together various complicated systems, reliable and offer wide possibilities for reliable solutions errors in network systems. And last but not least, our solutions provide a high degree of comfort to adapt quickly and flexibly to mold a specialized business processes. We provide reliable, flexible and efficient integration solutions, which we are happy to adapt and optimize to your needs.

A CRM system deals with frontend information - managing valuable customer data and enriching it through interactions with marketing and customer support. This helps businesses understand prospects and clients, manage relationships and sales pipeline, and upsell and cross-sell products.

An ERP system handles critical backend information - generally managing customer information that is required once orders have been placed. This can include purchase history, billing and shipping details, accounting information, financial data, and supply chain management details.

Both client relationship management and enterprise resource planning systems independently offer substantial benefits to businesses. Employing a powerful integration system allows for connectivity between the two, providing even more advantages to businesses.

Because of this reason, we have created an open, flexible API WebService interface for our solutions that makes it possible to exchange data with external systems (such as ERP / CRM). This integrated system provides efficient distribution of data across all channels and allow to relieve work of employees and concentration their on the core business.

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